What is UMI Supplies?
UMI Supplies is a family run business, located in Melbourne. We supply quality Thai made medical disposables direct from our parent manufacturers and suppliers.

Why are Thai made products considered superior to others?
Products made in Thailand are manufactured to the highest standards, and under strict regulations.

How long does delivery take?
Orders before 1pm on weekdays will be processed on the day, the delivery time will depend on the mailing service. In Melbourne metro area, the next business day delivery is guaranteed. In regional areas, the delivery should be complete within 2 business days.

Is there a satisfaction guarantee?
We will happily refund any items that don’t meet your expectations providing that they are returned in their intact, original packaging. Please email us at info@umisupplies.com.au to arrange for the return of your purchase and refund.

Why subscribe?
Subscribing to UMI Supplies is the most convenient way to receive your medical disposables and includes great benefits depending on your package, such as discounts and free shipping.

What if I subscribe and wish to cancel my subscription before 6 months is up?
Unfortunately, we’re unable to cancel subscription payments before the minimum term of six months has expired.

What is UMI’s refund policy?
UMI is happy to refund any purchases returned in their intact original packaging. Please email us at info@umisupplies.com.au to arrange a refund.

Are UMI products only for dentists?
UMI products are suitable for anybody wishing to use hygiene products, such as medical practitioners, healthcare staff and beauticians.

I’m starting a new practice, is UMI right for me?
UMI is ideal for new practices as we do not require the high amount of credit that other distributors may demand.